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Transition
  • Performance Feedback
  • Knowledge Transfer
  • Deployment Completion
  • Transition to Sustainment
  • Customer Managed
  • Team Action Managed
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Initiate
  • Consult Key Stakeholders
  • Define Project Framework
  • Create Communication Plan
  • Conduct Review
  • Schedule Kickoff meeting
  • Define Scope baseline
  • Conduct Design Meetings
  • Identify AND Assign resources
  • Create WBS & Schedule
  • Customer Design Approval
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Plan

Service Delivery Methodology

Our methodology ensures proper assessment of the scope of work, seamless transition that moves into steady state operations with a clear plan for service improvement and automation with flexibility to accommodate change. Over the years we have fine-tuned this methodology and developed the required tools, templates and governance mechanism needed to ensure a successful transition from the client to our service delivery team

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Execute And
Control
  • Project Plan Execution
  • Configure and Test
  • Monitor/control Risks, Costs, Schedule
  • Change Management
  • Customer Acceptance
  • Maintenance & Monitoring
  • Key Performance Reporting
  • Review, Refresh, Redesign
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Sustainment

Initiate

  • Consult Key Stakeholders
  • Define Project Framework
  • Create Communication Plan
  • Conduct Review
  • Schedule Kickoff meeting

Plan

  • Define Scope baseline
  • Conduct Design Meetings
  • Identify AND Assign resources
  • Create WBS & Schedule
  • Customer Design Approval

Transition

  • Performance Feedback
  • Knowledge Transfer
  • Deployment Completion
  • Transition to Sustainment
  • Customer Managed
  • Team Action Managed

Service Delivery Methodology

Our methodology ensures proper assessment of the scope of work, seamless transition that moves into steady state operations with a clear plan for service improvement and automation with flexibility to accommodate change. Over the years we have fine-tuned this methodology and developed the required tools, templates and governance mechanism needed to ensure a successful transition from the client to our service delivery team

Execute And Control

  • Project Plan Execution
  • Configure and Test
  • Monitor/control Risks, Costs, Schedule
  • Change Management
  • Customer Acceptance

Sustainment

  • Maintenance & Monitoring
  • Key Performance Reporting
  • Review, Refresh, Redesign