NETWORK OPERATIONS CENTER
- Monitoring
- Requests Management
- Service Management
- Maintenance
- Key Performance Reporting
WHAT WE OFFER
- Dedicated and shared NOC
- 24*7 monitoring and service desk team equipped with service desk , remote management and analysis tools.
- 24*7 incident response team across domain (Unix/Linux , DB, Windows , storage , Network)
- 24*7 L3 support with flexible onsite, remote and on call support options.
BENEFITS
- SLA based Service Delivery leading to high levels of compliance
- Automation of routine maintenance and support tasks
- Significant reduction in cost of IT operations
- Freeing up your resources for higher value IT initiatives