Why Empasys ?
Empasys is a leading Managed IT Infrastructure Service Providers (MSP) and what you get from us is standardized and cost efficient services, which allows you to focus on your core business while minimizing risk, increasing IT infrastructure up time and gaining access to newer technologies. In this rapid pace of adoption of Digital technologies, Empasys stands by you to deliver much higher value as your trusted partner and enabler in your Digital Journey.
Service Delivery Methodology
Our methodology ensures proper assessment of the scope of work, seamless transition that moves into steady state operations with a clear plan for service improvement and automation with flexibility to accommodate change. Over the years we have fine-tuned this methodology and developed the required tools, templates and governance mechanism needed to ensure a successful transition from the client to our service delivery team
Initiate
- Consult Key Stakeholders
- Define Project Framework
- Create Communication Plan
- Conduct Review
- Schedule Kickoff meeting
Plan
- Define Scope baseline
- Conduct Design Meetings
- Identify AND Assign resources
- Create WBS & Schedule
- Customer Design Approval
Transition
- Performance Feedback
- Knowledge Transfer
- Deployment Completion
- Transition to Sustainment
- Customer Managed
- Team Action Managed
Execute and Control
- Project Plan Execution
- Configure and Test
- Monitor/control Risks, Costs, Schedule
- Change Management
- Customer Acceptance
Sustainment
- Maintenance & Monitoring
- Key Performance Reporting
- Review, Refresh, Redesign